Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation

Digital social entrepreneurship (DSE) is the entrepreneurial work of social ventures centred on digital technologies. Despite the potential of DSE to contribute to solving global societal challenges, limited knowledge is available on how it balances the social and commercial goals that characterise...

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Main Authors:	Silvia Masiero, M.N. Ravishankar
Format:	Default Conference proceeding
Published:	2018
Subjects:	Other commerce, management, tourism and services not elsewhere classified Digital social entrepreneurship Microfinance Fintech Social innovation India Business and Management not elsewhere classified
Online Access:	https://hdl.handle.net/2134/33854
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id	rr-article-9497237
record_format	Figshare
spelling	rr-article-94972372018-01-01T00:00:00Z Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation Silvia Masiero (2940726) M.N. Ravishankar (7197404) Other commerce, management, tourism and services not elsewhere classified Digital social entrepreneurship Microfinance Fintech Social innovation India Business and Management not elsewhere classified Digital social entrepreneurship (DSE) is the entrepreneurial work of social ventures centred on digital technologies. Despite the potential of DSE to contribute to solving global societal challenges, limited knowledge is available on how it balances the social and commercial goals that characterise social entrepreneurship. Drawing on case study evidence from a platform for digital microfinance in India, the paper finds two coexisting goal-balancing strategies for DSE: first, it deploys a set of digital capabilities aimed at reaching financial sustainability in the long term. Second, it combines these with field immersion capabilities, which are instrumental to maintaining the embeddedness of organisations in their local communities. Revealing digitally-enabled solutions to the problem of balancing competing goals, the paper generates new theory on the role of the digital in social entrepreneurship, and draws practical implications for this to contribute to tackling poverty and vulnerability on a world scale. 2018-01-01T00:00:00Z Text Conference contribution 2134/33854 https://figshare.com/articles/conference_contribution/Digital_social_entrepreneurship_Balancing_social_and_commercial_goals_in_an_Indian_fintech_organisation/9497237 CC BY-NC-ND 4.0
institution	Loughborough University
collection	Figshare
topic	Other commerce, management, tourism and services not elsewhere classified Digital social entrepreneurship Microfinance Fintech Social innovation India Business and Management not elsewhere classified
spellingShingle	Other commerce, management, tourism and services not elsewhere classified Digital social entrepreneurship Microfinance Fintech Social innovation India Business and Management not elsewhere classified Silvia Masiero M.N. Ravishankar Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation
description	Digital social entrepreneurship (DSE) is the entrepreneurial work of social ventures centred on digital technologies. Despite the potential of DSE to contribute to solving global societal challenges, limited knowledge is available on how it balances the social and commercial goals that characterise social entrepreneurship. Drawing on case study evidence from a platform for digital microfinance in India, the paper finds two coexisting goal-balancing strategies for DSE: first, it deploys a set of digital capabilities aimed at reaching financial sustainability in the long term. Second, it combines these with field immersion capabilities, which are instrumental to maintaining the embeddedness of organisations in their local communities. Revealing digitally-enabled solutions to the problem of balancing competing goals, the paper generates new theory on the role of the digital in social entrepreneurship, and draws practical implications for this to contribute to tackling poverty and vulnerability on a world scale.
format	Default Conference proceeding
author	Silvia Masiero M.N. Ravishankar
author_facet	Silvia Masiero M.N. Ravishankar
author_sort	Silvia Masiero (2940726)
title	Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation
title_short	Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation
title_full	Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation
title_fullStr	Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation
title_full_unstemmed	Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation
title_sort	digital social entrepreneurship: balancing social and commercial goals in an indian ‘fintech’ organisation
publishDate	2018
url	https://hdl.handle.net/2134/33854
_version_	1797462698893508608

Digital social entrepreneurship: Balancing social and commercial goals in an Indian ‘fintech’ organisation

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