Logistics service quality and relationship quality in third party relationships

The market for third party logistics (TPL) service has expanded hugely over the past few years as its total revenue has reached $333 billion globally. It is expected that the industry will grow substantially, and became increasingly complex. As the industry matures, a number of authors have recognis...

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Bibliographic Details
Main Author: Harlina S. Jaafar
Format: Default Thesis
Published: 2006
Online Access:https://hdl.handle.net/2134/7818
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