Assessing the value of an E-mail knowledge extraction system
This paper reviews an approach to locating knowledge holders within organizations through the use of a well-established communication medium, E-mail. The approach has been used to develop the E-mail knowledge extraction (EKE) tool. EKE was then evaluated at an academic institution in the United King...
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Main Authors: | Sara Tedmori, Thomas Jackson |
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Format: | Default Article |
Published: |
2009
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Subjects: | |
Online Access: | https://hdl.handle.net/2134/5305 |
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