The strategic impacts of intelligent automation for knowledge and service work: An interdisciplinary review
A significant recent technological development concerns the automation of knowledge and service work as a result of advances in Artificial Intelligence (AI) and its sub-fields. We use the term Intelligent Automation to describe this phenomenon. This development presents organisations with a new stra...
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Main Authors: | , , , |
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Format: | Default Article |
Published: |
2020
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Subjects: | |
Online Access: | https://hdl.handle.net/2134/11798589.v1 |
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