Building great customer experiences Colin Shaw and John Ivens.
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Format: | eBook |
Language: | English |
Published: |
Palgrave Macmillan,
2002.
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Edition: | Rev ed. |
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Online Access: | https://ebookcentral.proquest.com/lib/lboro/detail.action?docID=6283799 |
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https://ebookcentral.proquest.com/lib/lboro/detail.action?docID=6283799Online Resource - Electronic book
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