Total quality management and operational excellence : text with cases / John S. Oakland, Robert J. Oakland and Michael A. Turner. text with cases /

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Bibliographic Details
Main Authors: Oakland, John S. (Author), Oakland, Robert James (Author), Turner, Michael A., 1959- (Author)
Format: Book
Language:English
Published: London : Routledge, Taylor & Francis Group, 2021.
Edition:Fifth edition.
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100 1 |a Oakland, John S.,  |e author. 
245 1 0 |a Total quality management and operational excellence :  |b text with cases /  |c John S. Oakland, Robert J. Oakland and Michael A. Turner. 
250 |a Fifth edition. 
264 1 |a London :  |b Routledge, Taylor & Francis Group,  |c 2021. 
300 |a xx, 535 pages :  |b illustrations, maps ;  |c 25 cm 
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500 |a Previous edition: 2014. 
504 |a Includes bibliographical references and index. 
650 0 |a Total quality management. 
650 0 |a Total quality management  |v Case studies. 
700 1 |a Oakland, Robert James,  |e author. 
700 1 |a Turner, Michael A.,  |d 1959-  |e author. 
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