Total quality management and operational excellence : text with cases / John S. Oakland, Robert J. Oakland and Michael A. Turner. text with cases /
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Main Authors: | , , |
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Format: | Book |
Language: | English |
Published: |
London :
Routledge, Taylor & Francis Group,
2021.
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Edition: | Fifth edition. |
Subjects: | |
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LEADER | 01293pam a2200313 i 4500 | ||
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001 | 2020008375 | ||
005 | 20230914133009.0 | ||
008 | 200218s2021 xxkab b 001 0 eng | ||
020 | |a 9781138673410 | ||
020 | |a 1138673412 | ||
040 | |a DLC |b eng |e rda |c DLC |d UK-RwCLS | ||
089 | |a 658.4013 | ||
100 | 1 | |a Oakland, John S., |e author. | |
245 | 1 | 0 | |a Total quality management and operational excellence : |b text with cases / |c John S. Oakland, Robert J. Oakland and Michael A. Turner. |
250 | |a Fifth edition. | ||
264 | 1 | |a London : |b Routledge, Taylor & Francis Group, |c 2021. | |
300 | |a xx, 535 pages : |b illustrations, maps ; |c 25 cm | ||
336 | |a text |b txt |2 rdacontent | ||
337 | |a unmediated |b n |2 rdamedia | ||
338 | |a volume |b nc |2 rdacarrier | ||
500 | |a Previous edition: 2014. | ||
504 | |a Includes bibliographical references and index. | ||
650 | 0 | |a Total quality management. | |
650 | 0 | |a Total quality management |v Case studies. | |
700 | 1 | |a Oakland, Robert James, |e author. | |
700 | 1 | |a Turner, Michael A., |d 1959- |e author. | |
952 | |0 0 |1 0 |2 ddc |4 0 |6 658_401300000000000_OAK |7 0 |9 900830 |a PILKINGTON |b PILKINGTON |c MAIN |d 2020-09-07 |e 311 |g 37.89 |l 4 |m 27 |o 658.4013/OAK |p 0404814050 |q 2024-05-20 |r 2023-09-14 |s 2023-09-14 |v 45.99 |w 2020-09-07 |y LONG | ||
999 | |c 561952 |d 561952 | ||
942 | 0 | 0 | |0 4 |