APA Edition Citation

Kolko, J. (2014). Well-designed : how to use empathy to create products people love / Jon Kolko: How to use empathy to create products people love. Harvard Business Review Press.

Chicago Edition Citation

Kolko, Jon. Well-designed : How to Use Empathy to Create Products People Love / Jon Kolko: How to Use Empathy to Create Products People Love. Boston, Massachusetts: Harvard Business Review Press, 2014.

MLA Edition Citation

Kolko, Jon. Well-designed : How to Use Empathy to Create Products People Love / Jon Kolko: How to Use Empathy to Create Products People Love. Harvard Business Review Press, 2014.