@book{ Solr-509184, title = {Designing effective Web surveys Mick P. Couper.}, author = {Couper, Mick}, address = {New York ; Cambridge}, publisher = {Cambridge University Press}, year = {2008}, pages = {398}, url = {https://www.vlebooks.com/vleweb/product/openreader?id=LBORO&isbn=9780511453502} }