Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen ; [with a foreword by Roger Fisher]. how to discuss what matters most /

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Bibliographic Details
Main Author: Stone, Douglas, 1958-
Other Authors: Heen, Sheila, Patton, Bruce
Format: Book
Published: New York, NY : Penguin Books, 2010.
Edition:10th anniversary ed.
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Pilkington Library - Pilkington Main Collection

Call Number: 158.2/STO
Copy [0404850502] Available