APA Edition Citation

Alford, J., & O'Flynn, J. (2012). Rethinking public service delivery : managing with external providers / John Alford and Janine O'Flynn: Managing with external providers. Palgrave Macmillan.

Chicago Edition Citation

Alford, John, and Janine O'Flynn. Rethinking Public Service Delivery : Managing with External Providers / John Alford and Janine O'Flynn: Managing with External Providers. Basingstoke: Palgrave Macmillan, 2012.

MLA Edition Citation

Alford, John, and Janine O'Flynn. Rethinking Public Service Delivery : Managing with External Providers / John Alford and Janine O'Flynn: Managing with External Providers. Palgrave Macmillan, 2012.