Hellard, R. B. (1993). Total quality in construction projects achieving profitability with customer satisfaction: Achieving profitability with customer satisfaction. Thomas Telford.
Chicago Edition CitationHellard, R. Baden. Total Quality in Construction Projects Achieving Profitability with Customer Satisfaction: Achieving Profitability with Customer Satisfaction. London: Thomas Telford, 1993.
MLA Edition CitationHellard, R. Baden. Total Quality in Construction Projects Achieving Profitability with Customer Satisfaction: Achieving Profitability with Customer Satisfaction. Thomas Telford, 1993.
Warning: These citations may not always be 100% accurate.