Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. people, technology, strategy /
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Format: | Book |
Language: | English |
Published: |
Harlow :
Pearson,
c2011.
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Edition: | 7th ed., Global ed. |
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Pilkington Library - Pilkington Main Collection
Shelfmark: |
658.8/WIR |
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