Metrics for IT service management / [Peter Brooks, author].
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
[Zaltbommel] :
Van Haren Publishing,
c2006.
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| Series: | ITSM library
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| Subjects: | |
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| 020 | |a 9789077212691 | ||
| 020 | |a 9077212698 | ||
| 089 | |a 658.4038 | ||
| 100 | 1 | |a Brooks, Peter. | |
| 245 | 1 | 0 | |a Metrics for IT service management / |c [Peter Brooks, author]. |
| 260 | |a [Zaltbommel] : |b Van Haren Publishing, |c c2006. | ||
| 300 | |a 202 p. : |b ill. ; |c 25 cm. | ||
| 490 | 0 | |a ITSM library | |
| 650 | 0 | |a Information technology |x Management. | |
| 710 | 2 | |a IT Service Management Forum. | |
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