Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie. a cross-national perspective /
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Other Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Basingstoke :
Palgrave Macmillan,
2004.
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Pilkington Library - Pilkington Main Collection
Shelfmark: |
658.812/CAL |
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Copy [0402967518] | Available |