Value stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas / Don Tapping and Tom Shuker. eight steps to planning, mapping, and sustaining lean improvements in administrative areas /

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Bibliographic Details
Main Author: Tapping, Don
Other Authors: Shuker, Tom
Format: Book
Language:English
Published: New York : Productivity Press, 2003.
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245 1 0 |a Value stream management for the lean office :  |b eight steps to planning, mapping, and sustaining lean improvements in administrative areas /  |c Don Tapping and Tom Shuker. 
260 |a New York :  |b Productivity Press,  |c 2003. 
300 |a iii, 171 p. :  |b ill. ;  |c 28 cm +  |e 1 CD-ROM 
525 |a CD-ROM is included 
700 1 |a Shuker, Tom 
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