Pfeffer, J., & Sutton, R. I. (2000). The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton: How smart companies turn knowledge into action. Harvard Business School Press.
Chicago Edition CitationPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-doing Gap : How Smart Companies Turn Knowledge into Action / Jeffrey Pfeffer, Robert I. Sutton: How Smart Companies Turn Knowledge into Action. Boston, Mass.: Harvard Business School Press, 2000.
MLA Edition CitationPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-doing Gap : How Smart Companies Turn Knowledge into Action / Jeffrey Pfeffer, Robert I. Sutton: How Smart Companies Turn Knowledge into Action. Harvard Business School Press, 2000.
Warning: These citations may not always be 100% accurate.