Winning the service game / Benjamin Schneider, David E. Bowen.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass. :
Harvard Business School Press,
c1995
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.812/SCH |
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| Copy [0402094263] | Available |