Quality is still free : making quality certain in uncertain times / Philip B. Crosby. making quality certain in uncertain times /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York ; London :
McGraw-Hill,
1996
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| Item Description: | Previous title: Quality is free: The art of making quality certain,1979 |
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| Physical Description: | xvii, 264p : ill ; 23cm |
| Bibliography: | Includes index |
| ISBN: | 0070145326 |