Measuring customer and service profitability in the finance sector / Roger Connell.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London :
Chapman & Hall,
1995
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| Subjects: | |
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.812/CON |
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| Copy [0401282228] | Available |