Lillrank, P., & Kan¯o, N. (1989). Continuous improvement : quality control circles in Japanese industry / by Paul Lillrank and Noriaki Kano: Quality control circles in Japanese industry. Center for Japanese Studies, the University of Michigan.
Chicago Edition CitationLillrank, Paul, and Noriaki Kan¯o. Continuous Improvement : Quality Control Circles in Japanese Industry / by Paul Lillrank and Noriaki Kano: Quality Control Circles in Japanese Industry. Ann Arbor: Center for Japanese Studies, the University of Michigan, 1989.
MLA Edition CitationLillrank, Paul, and Noriaki Kan¯o. Continuous Improvement : Quality Control Circles in Japanese Industry / by Paul Lillrank and Noriaki Kano: Quality Control Circles in Japanese Industry. Center for Japanese Studies, the University of Michigan, 1989.