Managing for quality in the service sector / edited by Willem F.G. Mastenbroek.
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Oxford :
Basil Blackwell,
1991
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| Subjects: | |
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.91/MAN |
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| Copy [0403169038] | Available |
| Copy [0400374706] | Available |