O'Shaughnessy, J. (1969). Analysing and controlling business procedures. Cassell.
Chicago Edition CitationO'Shaughnessy, John. Analysing and Controlling Business Procedures. London: Cassell, 1969.
MLA Edition CitationO'Shaughnessy, John. Analysing and Controlling Business Procedures. Cassell, 1969.
Warning: These citations may not always be 100% accurate.