Hollins, G., & Hollins, B. (1991). Total design : managing the design process in the service sector / Gillian and Bill Hollins: Managing the design process in the service sector. Pitman.
Chicago Edition CitationHollins, Gillian, and Bill Hollins. Total Design : Managing the Design Process in the Service Sector / Gillian and Bill Hollins: Managing the Design Process in the Service Sector. London: Pitman, 1991.
MLA Edition CitationHollins, Gillian, and Bill Hollins. Total Design : Managing the Design Process in the Service Sector / Gillian and Bill Hollins: Managing the Design Process in the Service Sector. Pitman, 1991.
Warning: These citations may not always be 100% accurate.