APA Edition Citation

Lovelock, C. H. (1988). Managing services : marketing, operations, and human resources / (compiled by) Christopher H. Lovelock: Marketing, operations, and human resources. Prentice-Hall.

Chicago Edition Citation

Lovelock, Christopher H. Managing Services : Marketing, Operations, and Human Resources / (compiled by) Christopher H. Lovelock: Marketing, Operations, and Human Resources. Englewood Cliffs, NJ: Prentice-Hall, 1988.

MLA Edition Citation

Lovelock, Christopher H. Managing Services : Marketing, Operations, and Human Resources / (compiled by) Christopher H. Lovelock: Marketing, Operations, and Human Resources. Prentice-Hall, 1988.