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Community pharmacist–administered influenza immunization improves patient access to vaccination
Objectives: To describe the demographic characteristics and risk factors of patients receiving influenza vaccination in community pharmacies and to understand patient experiences and perceptions surrounding being vaccinated by a pharmacist. Methods: Survey data were collected by research pharmacists...
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Published in: | Canadian pharmacists journal 2014-11, Vol.147 (6), p.359-365 |
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container_title | Canadian pharmacists journal |
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creator | Papastergiou, John Folkins, Chris Li, Wilson Zervas, John |
description | Objectives:
To describe the demographic characteristics and risk factors of patients receiving influenza vaccination in community pharmacies and to understand patient experiences and perceptions surrounding being vaccinated by a pharmacist.
Methods:
Survey data were collected by research pharmacists at 4 different community pharmacy locations in Toronto throughout a period of 8 weeks during October and November 2013. Participation in the survey was voluntary, and all patients vaccinated by pharmacists were invited to complete a survey following immunization.
Results:
During the course of the study, 2498 vaccine doses were administered among all study sites, and 1502 surveys were completed. Our data showed a high degree of patient satisfaction, with 92% of patients indicating they were very satisfied with the pharmacist’s injection technique and the services they received. Furthermore, 86% of patients were very comfortable with being vaccinated by a pharmacist, and 99% of patients reported they would recommend that friends and family be vaccinated by a pharmacist. Convenience and accessibility were major determinants of patient satisfaction, as shown by 46% of all written comments specifically addressing these factors. Of the patients surveyed, 25% were not regular annual vaccine recipients, and 47% were classified as being at high risk for influenza complications according to Public Health Agency of Canada criteria. Notably, 28% of total patients and 21% of high-risk patients reported that they would not have been immunized this year if pharmacy-based vaccination were not available.
Conclusions:
Our findings suggest that pharmacists provide a highly convenient and accessible option for seasonal flu vaccination that is viewed favourably by patients. Administration of the flu vaccine by pharmacists has the potential to positively affect public health by improving vaccination rates among high-risk patients, first-time or occasional vaccine recipients, and patients who may not otherwise have an opportunity to be vaccinated. It is hoped that expanding pharmacist vaccination services to include administration of other common vaccines would receive similar positive reception by patients and improve overall access to vaccination. |
doi_str_mv | 10.1177/1715163514552557 |
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To describe the demographic characteristics and risk factors of patients receiving influenza vaccination in community pharmacies and to understand patient experiences and perceptions surrounding being vaccinated by a pharmacist.
Methods:
Survey data were collected by research pharmacists at 4 different community pharmacy locations in Toronto throughout a period of 8 weeks during October and November 2013. Participation in the survey was voluntary, and all patients vaccinated by pharmacists were invited to complete a survey following immunization.
Results:
During the course of the study, 2498 vaccine doses were administered among all study sites, and 1502 surveys were completed. Our data showed a high degree of patient satisfaction, with 92% of patients indicating they were very satisfied with the pharmacist’s injection technique and the services they received. Furthermore, 86% of patients were very comfortable with being vaccinated by a pharmacist, and 99% of patients reported they would recommend that friends and family be vaccinated by a pharmacist. Convenience and accessibility were major determinants of patient satisfaction, as shown by 46% of all written comments specifically addressing these factors. Of the patients surveyed, 25% were not regular annual vaccine recipients, and 47% were classified as being at high risk for influenza complications according to Public Health Agency of Canada criteria. Notably, 28% of total patients and 21% of high-risk patients reported that they would not have been immunized this year if pharmacy-based vaccination were not available.
Conclusions:
Our findings suggest that pharmacists provide a highly convenient and accessible option for seasonal flu vaccination that is viewed favourably by patients. Administration of the flu vaccine by pharmacists has the potential to positively affect public health by improving vaccination rates among high-risk patients, first-time or occasional vaccine recipients, and patients who may not otherwise have an opportunity to be vaccinated. It is hoped that expanding pharmacist vaccination services to include administration of other common vaccines would receive similar positive reception by patients and improve overall access to vaccination.</description><identifier>ISSN: 1715-1635</identifier><identifier>EISSN: 1913-701X</identifier><identifier>DOI: 10.1177/1715163514552557</identifier><identifier>PMID: 25364353</identifier><language>eng ; fre</language><publisher>Los Angeles, CA: SAGE Publications</publisher><subject>Research and Clinical</subject><ispartof>Canadian pharmacists journal, 2014-11, Vol.147 (6), p.359-365</ispartof><rights>The Author(s) 2014</rights><rights>SAGE Publications © Nov/Dec 2014</rights><rights>The Author(s) 2014 2014 Canadian Pharmacists Association</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c3777-a2a73a949af5cfb7b38119f6738b8f525dd5167175deff6c4858cb035aef8a5e3</citedby><cites>FETCH-LOGICAL-c3777-a2a73a949af5cfb7b38119f6738b8f525dd5167175deff6c4858cb035aef8a5e3</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4213255/pdf/$$EPDF$$P50$$Gpubmedcentral$$H</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4213255/$$EHTML$$P50$$Gpubmedcentral$$H</linktohtml><link.rule.ids>230,315,733,786,790,891,27957,27958,53827,53829</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/25364353$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Papastergiou, John</creatorcontrib><creatorcontrib>Folkins, Chris</creatorcontrib><creatorcontrib>Li, Wilson</creatorcontrib><creatorcontrib>Zervas, John</creatorcontrib><title>Community pharmacist–administered influenza immunization improves patient access to vaccination</title><title>Canadian pharmacists journal</title><addtitle>Can Pharm J (Ott)</addtitle><description>Objectives:
To describe the demographic characteristics and risk factors of patients receiving influenza vaccination in community pharmacies and to understand patient experiences and perceptions surrounding being vaccinated by a pharmacist.
Methods:
Survey data were collected by research pharmacists at 4 different community pharmacy locations in Toronto throughout a period of 8 weeks during October and November 2013. Participation in the survey was voluntary, and all patients vaccinated by pharmacists were invited to complete a survey following immunization.
Results:
During the course of the study, 2498 vaccine doses were administered among all study sites, and 1502 surveys were completed. Our data showed a high degree of patient satisfaction, with 92% of patients indicating they were very satisfied with the pharmacist’s injection technique and the services they received. Furthermore, 86% of patients were very comfortable with being vaccinated by a pharmacist, and 99% of patients reported they would recommend that friends and family be vaccinated by a pharmacist. Convenience and accessibility were major determinants of patient satisfaction, as shown by 46% of all written comments specifically addressing these factors. Of the patients surveyed, 25% were not regular annual vaccine recipients, and 47% were classified as being at high risk for influenza complications according to Public Health Agency of Canada criteria. Notably, 28% of total patients and 21% of high-risk patients reported that they would not have been immunized this year if pharmacy-based vaccination were not available.
Conclusions:
Our findings suggest that pharmacists provide a highly convenient and accessible option for seasonal flu vaccination that is viewed favourably by patients. Administration of the flu vaccine by pharmacists has the potential to positively affect public health by improving vaccination rates among high-risk patients, first-time or occasional vaccine recipients, and patients who may not otherwise have an opportunity to be vaccinated. It is hoped that expanding pharmacist vaccination services to include administration of other common vaccines would receive similar positive reception by patients and improve overall access to vaccination.</description><subject>Research and Clinical</subject><issn>1715-1635</issn><issn>1913-701X</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2014</creationdate><recordtype>article</recordtype><recordid>eNp1kU9LHjEQxkOp1D_tvaey0IuXrckm2exeCuWlakHwouAtzGYTjewm22T3BT31O_gN_SSOvlas0FNmmN88M0-GkM-MfmNMqQOmmGQ1l0xIWUmp3pEd1jJeKsou3mOM5fKxvk12c76mVAhBmw9ku5K8FlzyHQKrOI5L8PNNMV1BGsH4PN__uYN-9AFDm2xf-OCGxYZbKPwTfAuzjwGTKcW1zcWEuQ1zAcbYnIs5FmsMfXjCPpItB0O2n57fPXJ--PNsdVyenB79Wv04KQ1XSpVQgeLQihacNK5THW8Ya12teNM1Dt31PVpVTMneOlcb0cjGdJRLsK4Bafke-b7RnZZutL3BhRIMekp-hHSjI3j9byX4K30Z11pUjOPnocD-s0CKvxebZz36bOwwQLBxyZrVFaWVkJVA9Osb9DouKaA9pGSrZFPRFim6oUyKOSfrXpZhVD_eT7-9H7Z8eW3ipeHvwRAoN0CGS_tq6v8EHwDfb6Z4</recordid><startdate>201411</startdate><enddate>201411</enddate><creator>Papastergiou, John</creator><creator>Folkins, Chris</creator><creator>Li, Wilson</creator><creator>Zervas, John</creator><general>SAGE Publications</general><general>SAGE PUBLICATIONS, INC</general><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7RV</scope><scope>7XB</scope><scope>8AO</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>8FQ</scope><scope>8FV</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>BENPR</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>KB0</scope><scope>M3G</scope><scope>NAPCQ</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>Q9U</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>201411</creationdate><title>Community pharmacist–administered influenza immunization improves patient access to vaccination</title><author>Papastergiou, John ; Folkins, Chris ; Li, Wilson ; Zervas, John</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c3777-a2a73a949af5cfb7b38119f6738b8f525dd5167175deff6c4858cb035aef8a5e3</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng ; fre</language><creationdate>2014</creationdate><topic>Research and Clinical</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Papastergiou, John</creatorcontrib><creatorcontrib>Folkins, Chris</creatorcontrib><creatorcontrib>Li, Wilson</creatorcontrib><creatorcontrib>Zervas, John</creatorcontrib><collection>PubMed</collection><collection>CrossRef</collection><collection>ProQuest Central (Corporate)</collection><collection>Proquest Nursing & Allied Health Source</collection><collection>ProQuest Central (purchase pre-March 2016)</collection><collection>ProQuest Pharma Collection</collection><collection>Hospital Premium Collection</collection><collection>Hospital Premium Collection (Alumni Edition)</collection><collection>ProQuest Central (Alumni) (purchase pre-March 2016)</collection><collection>Canadian Business & Current Affairs Database</collection><collection>Canadian Business & Current Affairs Database (Alumni Edition)</collection><collection>ProQuest Central (Alumni)</collection><collection>ProQuest Central</collection><collection>AUTh Library subscriptions: ProQuest Central</collection><collection>ProQuest One Community College</collection><collection>ProQuest Central</collection><collection>Health Research Premium Collection</collection><collection>Health Research Premium Collection (Alumni)</collection><collection>Nursing & Allied Health Database (Alumni Edition)</collection><collection>CBCA Reference & Current Events</collection><collection>Nursing & Allied Health Premium</collection><collection>ProQuest One Academic Eastern Edition (DO NOT USE)</collection><collection>ProQuest One Academic</collection><collection>ProQuest One Academic UKI Edition</collection><collection>ProQuest Central Basic</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Canadian pharmacists journal</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Papastergiou, John</au><au>Folkins, Chris</au><au>Li, Wilson</au><au>Zervas, John</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>Community pharmacist–administered influenza immunization improves patient access to vaccination</atitle><jtitle>Canadian pharmacists journal</jtitle><addtitle>Can Pharm J (Ott)</addtitle><date>2014-11</date><risdate>2014</risdate><volume>147</volume><issue>6</issue><spage>359</spage><epage>365</epage><pages>359-365</pages><issn>1715-1635</issn><eissn>1913-701X</eissn><notes>ObjectType-Article-1</notes><notes>SourceType-Scholarly Journals-1</notes><notes>ObjectType-Feature-2</notes><notes>content type line 23</notes><abstract>Objectives:
To describe the demographic characteristics and risk factors of patients receiving influenza vaccination in community pharmacies and to understand patient experiences and perceptions surrounding being vaccinated by a pharmacist.
Methods:
Survey data were collected by research pharmacists at 4 different community pharmacy locations in Toronto throughout a period of 8 weeks during October and November 2013. Participation in the survey was voluntary, and all patients vaccinated by pharmacists were invited to complete a survey following immunization.
Results:
During the course of the study, 2498 vaccine doses were administered among all study sites, and 1502 surveys were completed. Our data showed a high degree of patient satisfaction, with 92% of patients indicating they were very satisfied with the pharmacist’s injection technique and the services they received. Furthermore, 86% of patients were very comfortable with being vaccinated by a pharmacist, and 99% of patients reported they would recommend that friends and family be vaccinated by a pharmacist. Convenience and accessibility were major determinants of patient satisfaction, as shown by 46% of all written comments specifically addressing these factors. Of the patients surveyed, 25% were not regular annual vaccine recipients, and 47% were classified as being at high risk for influenza complications according to Public Health Agency of Canada criteria. Notably, 28% of total patients and 21% of high-risk patients reported that they would not have been immunized this year if pharmacy-based vaccination were not available.
Conclusions:
Our findings suggest that pharmacists provide a highly convenient and accessible option for seasonal flu vaccination that is viewed favourably by patients. Administration of the flu vaccine by pharmacists has the potential to positively affect public health by improving vaccination rates among high-risk patients, first-time or occasional vaccine recipients, and patients who may not otherwise have an opportunity to be vaccinated. It is hoped that expanding pharmacist vaccination services to include administration of other common vaccines would receive similar positive reception by patients and improve overall access to vaccination.</abstract><cop>Los Angeles, CA</cop><pub>SAGE Publications</pub><pmid>25364353</pmid><doi>10.1177/1715163514552557</doi><tpages>7</tpages><oa>free_for_read</oa></addata></record> |
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source | PubMed; Sage Journals Online |
subjects | Research and Clinical |
title | Community pharmacist–administered influenza immunization improves patient access to vaccination |
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