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A 12-Month Randomized Controlled Trial to Assess the Impact of Telemedicine on Patient Experience and Care Continuity
Telemedicine is the use of electronic information to communicate technologies to provide and support healthcare when distance separates the participants. Satisfaction and engagement of patients are key resource indicators for any healthcare setup and healthcare provider for evolving the care continu...
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| Published in: | Curēus (Palo Alto, CA) CA), 2024-01, Vol.16 (1), p.e53201-e53201 |
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| creator | Garg, Ruchi Walecha, Akshi Goyal, Vinay Mehra, Aditi Badkur, Mayank Gaur, Ravi Choudhary, Indra Singh Talwar, Yatin |
| description | Telemedicine is the use of electronic information to communicate technologies to provide and support healthcare when distance separates the participants. Satisfaction and engagement of patients are key resource indicators for any healthcare setup and healthcare provider for evolving the care continuum (a system that provides a comprehensive range of health services so that care can evolve with the patient over time) and ensuring continuous quality improvement in the systems. As the latest remarkable strategy to connect with patients for consultations and follow-up, telemedicine has been of pivotal importance, especially during the coronavirus disease 2019 (COVID-19), where medicinal services utilize digital sound, video, and information interchanges to remotely access and provide care.
A cross-sectional study was planned during the second wave of the COVID-19 pandemic from April 2021 to April 2022 to assess the impact of telemedicine in essential healthcare delivery by super specialty tertiary care healthcare setup, which is also a medical college, by three consultants and a physiotherapist.
There was a significant improvement in satisfaction scores and an improvement in the approach of patients towards telemedicine was observed. Various other parameters, like readmission compliance with medications and a reduction in ED times, were also observed. Finally, clinical endpoints were captured, and the correlation between readmission and medicine adherence was found to be strongly correlated (r = 0.9). A p-value of the reduction in utilization times of ED (emergency department), readmission, and medicine adherence was found to be highly significant Conclusions: Telemedicine is the need of the hour and is now an essential part of healthcare. Its acceptance post-COVID-19 pandemic and adaptability into existing healthcare setups would deliver fruitful results. |
| doi_str_mv | 10.7759/cureus.53201 |
| format | article |
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A cross-sectional study was planned during the second wave of the COVID-19 pandemic from April 2021 to April 2022 to assess the impact of telemedicine in essential healthcare delivery by super specialty tertiary care healthcare setup, which is also a medical college, by three consultants and a physiotherapist.
There was a significant improvement in satisfaction scores and an improvement in the approach of patients towards telemedicine was observed. Various other parameters, like readmission compliance with medications and a reduction in ED times, were also observed. Finally, clinical endpoints were captured, and the correlation between readmission and medicine adherence was found to be strongly correlated (r = 0.9). A p-value of the reduction in utilization times of ED (emergency department), readmission, and medicine adherence was found to be highly significant Conclusions: Telemedicine is the need of the hour and is now an essential part of healthcare. Its acceptance post-COVID-19 pandemic and adaptability into existing healthcare setups would deliver fruitful results.</description><identifier>ISSN: 2168-8184</identifier><identifier>EISSN: 2168-8184</identifier><identifier>DOI: 10.7759/cureus.53201</identifier><identifier>PMID: 38425584</identifier><language>eng</language><publisher>United States: Cureus</publisher><subject>Epidemiology/Public Health ; Healthcare Technology ; Infectious Disease</subject><ispartof>Curēus (Palo Alto, CA), 2024-01, Vol.16 (1), p.e53201-e53201</ispartof><rights>Copyright © 2024, Garg et al.</rights><rights>Copyright © 2024, Garg et al. 2024 Garg et al.</rights><lds50>peer_reviewed</lds50><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c315t-f0b7a6d343a4e14f4cfacaf517796efe515c2a9b6986db9f03d168611b2db7683</citedby><cites>FETCH-LOGICAL-c315t-f0b7a6d343a4e14f4cfacaf517796efe515c2a9b6986db9f03d168611b2db7683</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC10902609/pdf/$$EPDF$$P50$$Gpubmedcentral$$Hfree_for_read</linktopdf><linktohtml>$$Uhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC10902609/$$EHTML$$P50$$Gpubmedcentral$$Hfree_for_read</linktohtml><link.rule.ids>230,315,733,786,790,891,27957,27958,53827,53829</link.rule.ids><backlink>$$Uhttps://www.ncbi.nlm.nih.gov/pubmed/38425584$$D View this record in MEDLINE/PubMed$$Hfree_for_read</backlink></links><search><creatorcontrib>Garg, Ruchi</creatorcontrib><creatorcontrib>Walecha, Akshi</creatorcontrib><creatorcontrib>Goyal, Vinay</creatorcontrib><creatorcontrib>Mehra, Aditi</creatorcontrib><creatorcontrib>Badkur, Mayank</creatorcontrib><creatorcontrib>Gaur, Ravi</creatorcontrib><creatorcontrib>Choudhary, Indra Singh</creatorcontrib><creatorcontrib>Talwar, Yatin</creatorcontrib><title>A 12-Month Randomized Controlled Trial to Assess the Impact of Telemedicine on Patient Experience and Care Continuity</title><title>Curēus (Palo Alto, CA)</title><addtitle>Cureus</addtitle><description>Telemedicine is the use of electronic information to communicate technologies to provide and support healthcare when distance separates the participants. Satisfaction and engagement of patients are key resource indicators for any healthcare setup and healthcare provider for evolving the care continuum (a system that provides a comprehensive range of health services so that care can evolve with the patient over time) and ensuring continuous quality improvement in the systems. As the latest remarkable strategy to connect with patients for consultations and follow-up, telemedicine has been of pivotal importance, especially during the coronavirus disease 2019 (COVID-19), where medicinal services utilize digital sound, video, and information interchanges to remotely access and provide care.
A cross-sectional study was planned during the second wave of the COVID-19 pandemic from April 2021 to April 2022 to assess the impact of telemedicine in essential healthcare delivery by super specialty tertiary care healthcare setup, which is also a medical college, by three consultants and a physiotherapist.
There was a significant improvement in satisfaction scores and an improvement in the approach of patients towards telemedicine was observed. Various other parameters, like readmission compliance with medications and a reduction in ED times, were also observed. Finally, clinical endpoints were captured, and the correlation between readmission and medicine adherence was found to be strongly correlated (r = 0.9). A p-value of the reduction in utilization times of ED (emergency department), readmission, and medicine adherence was found to be highly significant Conclusions: Telemedicine is the need of the hour and is now an essential part of healthcare. Its acceptance post-COVID-19 pandemic and adaptability into existing healthcare setups would deliver fruitful results.</description><subject>Epidemiology/Public Health</subject><subject>Healthcare Technology</subject><subject>Infectious Disease</subject><issn>2168-8184</issn><issn>2168-8184</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2024</creationdate><recordtype>article</recordtype><recordid>eNpVkUtP3DAUhS1UxCBgx7rysouG-pU4WVWj0fCQqEBoWFuOc91xlcRT20EMv76GoSNY-cj36Lvn6iB0TsmFlGXzw0wBpnhRckboATpmtKqLmtbiywc9Q2cx_iGEUCIZkeQIzXgtWFnW4hhNc0xZ8cuPaY0f9Nj5wb1Ahxf5I_i-z3IVnO5x8ngeI8SI0xrwzbDRJmFv8Qp6GKBzxo2A_YjvdXIwJrx83kDIygDOVLzQAd6gbpxc2p6iQ6v7CGfv7wl6vFyuFtfF7d3VzWJ-WxhOy1RY0kpddVxwLYAKK4zVRtuSStlUYKGkpWG6aaumrrq2sYR3-eiK0pZ1raxqfoJ-7ribqc0pTU4WdK82wQ06bJXXTn2ejG6tfvsnRUlDWEWaTPj2Tgj-7wQxqcFFA32vR_BTVKzhgkkqBc3W7zurCT7GAHa_hxL12pbataXe2sr2rx-z7c3_u-H_AOn7kxk</recordid><startdate>20240129</startdate><enddate>20240129</enddate><creator>Garg, Ruchi</creator><creator>Walecha, Akshi</creator><creator>Goyal, Vinay</creator><creator>Mehra, Aditi</creator><creator>Badkur, Mayank</creator><creator>Gaur, Ravi</creator><creator>Choudhary, Indra Singh</creator><creator>Talwar, Yatin</creator><general>Cureus</general><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>20240129</creationdate><title>A 12-Month Randomized Controlled Trial to Assess the Impact of Telemedicine on Patient Experience and Care Continuity</title><author>Garg, Ruchi ; Walecha, Akshi ; Goyal, Vinay ; Mehra, Aditi ; Badkur, Mayank ; Gaur, Ravi ; Choudhary, Indra Singh ; Talwar, Yatin</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c315t-f0b7a6d343a4e14f4cfacaf517796efe515c2a9b6986db9f03d168611b2db7683</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2024</creationdate><topic>Epidemiology/Public Health</topic><topic>Healthcare Technology</topic><topic>Infectious Disease</topic><toplevel>peer_reviewed</toplevel><toplevel>online_resources</toplevel><creatorcontrib>Garg, Ruchi</creatorcontrib><creatorcontrib>Walecha, Akshi</creatorcontrib><creatorcontrib>Goyal, Vinay</creatorcontrib><creatorcontrib>Mehra, Aditi</creatorcontrib><creatorcontrib>Badkur, Mayank</creatorcontrib><creatorcontrib>Gaur, Ravi</creatorcontrib><creatorcontrib>Choudhary, Indra Singh</creatorcontrib><creatorcontrib>Talwar, Yatin</creatorcontrib><collection>PubMed</collection><collection>CrossRef</collection><collection>MEDLINE - Academic</collection><collection>PubMed Central (Full Participant titles)</collection><jtitle>Curēus (Palo Alto, CA)</jtitle></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext</fulltext></delivery><addata><au>Garg, Ruchi</au><au>Walecha, Akshi</au><au>Goyal, Vinay</au><au>Mehra, Aditi</au><au>Badkur, Mayank</au><au>Gaur, Ravi</au><au>Choudhary, Indra Singh</au><au>Talwar, Yatin</au><format>journal</format><genre>article</genre><ristype>JOUR</ristype><atitle>A 12-Month Randomized Controlled Trial to Assess the Impact of Telemedicine on Patient Experience and Care Continuity</atitle><jtitle>Curēus (Palo Alto, CA)</jtitle><addtitle>Cureus</addtitle><date>2024-01-29</date><risdate>2024</risdate><volume>16</volume><issue>1</issue><spage>e53201</spage><epage>e53201</epage><pages>e53201-e53201</pages><issn>2168-8184</issn><eissn>2168-8184</eissn><notes>ObjectType-Article-1</notes><notes>SourceType-Scholarly Journals-1</notes><notes>ObjectType-Feature-2</notes><notes>content type line 23</notes><abstract>Telemedicine is the use of electronic information to communicate technologies to provide and support healthcare when distance separates the participants. Satisfaction and engagement of patients are key resource indicators for any healthcare setup and healthcare provider for evolving the care continuum (a system that provides a comprehensive range of health services so that care can evolve with the patient over time) and ensuring continuous quality improvement in the systems. As the latest remarkable strategy to connect with patients for consultations and follow-up, telemedicine has been of pivotal importance, especially during the coronavirus disease 2019 (COVID-19), where medicinal services utilize digital sound, video, and information interchanges to remotely access and provide care.
A cross-sectional study was planned during the second wave of the COVID-19 pandemic from April 2021 to April 2022 to assess the impact of telemedicine in essential healthcare delivery by super specialty tertiary care healthcare setup, which is also a medical college, by three consultants and a physiotherapist.
There was a significant improvement in satisfaction scores and an improvement in the approach of patients towards telemedicine was observed. Various other parameters, like readmission compliance with medications and a reduction in ED times, were also observed. Finally, clinical endpoints were captured, and the correlation between readmission and medicine adherence was found to be strongly correlated (r = 0.9). A p-value of the reduction in utilization times of ED (emergency department), readmission, and medicine adherence was found to be highly significant Conclusions: Telemedicine is the need of the hour and is now an essential part of healthcare. Its acceptance post-COVID-19 pandemic and adaptability into existing healthcare setups would deliver fruitful results.</abstract><cop>United States</cop><pub>Cureus</pub><pmid>38425584</pmid><doi>10.7759/cureus.53201</doi><oa>free_for_read</oa></addata></record> |
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| subjects | Epidemiology/Public Health Healthcare Technology Infectious Disease |
| title | A 12-Month Randomized Controlled Trial to Assess the Impact of Telemedicine on Patient Experience and Care Continuity |
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