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The Influence of Organizations’ Tax Avoidance Practices on Consumers’ Behavior: The Role of Moral Reasoning Strategies, Political Ideology, and Brand Identification
This study adopts moral reasoning strategies (moral rationalization and decoupling) to investigate why consumers support companies involved in ethical transgressions. Drawing on several cases of real multinationals publicly involved in tax avoidance practices, it aims to demonstrate that moral ratio...
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Published in: | Journal of business ethics 2021-11, Vol.174 (2), p.369-386 |
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description | This study adopts moral reasoning strategies (moral rationalization and decoupling) to investigate why consumers support companies involved in ethical transgressions. Drawing on several cases of real multinationals publicly involved in tax avoidance practices, it aims to demonstrate that moral rationalization and moral decoupling depend not only on how consumers perceive the magnitude of the transgression, but also on their individual differences, such as political ideology and brand identification. A quantitative study with a sample of 3989 consumers of five different focal brands was employed to test a set of hypotheses. Findings reveal that moral decoupling directly (and indirectly through performance judgments) explains purchase intentions. However, rationalization only explains behavioral intentions if it leads to a reduction in the perceived immorality of the action. Furthermore, the study reveals significant differences across personal values. Left-leaning individuals tend to rationalize less and decouple more when they perceive that the magnitude of the transgression as egregious. Interestingly, consumers who are highly identified with the brand are less affected by the transgression and tend to be more supportive toward the brand by engaging in rationalization mechanisms. |
doi_str_mv | 10.1007/s10551-020-04610-5 |
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Drawing on several cases of real multinationals publicly involved in tax avoidance practices, it aims to demonstrate that moral rationalization and moral decoupling depend not only on how consumers perceive the magnitude of the transgression, but also on their individual differences, such as political ideology and brand identification. A quantitative study with a sample of 3989 consumers of five different focal brands was employed to test a set of hypotheses. Findings reveal that moral decoupling directly (and indirectly through performance judgments) explains purchase intentions. However, rationalization only explains behavioral intentions if it leads to a reduction in the perceived immorality of the action. Furthermore, the study reveals significant differences across personal values. Left-leaning individuals tend to rationalize less and decouple more when they perceive that the magnitude of the transgression as egregious. 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Drawing on several cases of real multinationals publicly involved in tax avoidance practices, it aims to demonstrate that moral rationalization and moral decoupling depend not only on how consumers perceive the magnitude of the transgression, but also on their individual differences, such as political ideology and brand identification. A quantitative study with a sample of 3989 consumers of five different focal brands was employed to test a set of hypotheses. Findings reveal that moral decoupling directly (and indirectly through performance judgments) explains purchase intentions. However, rationalization only explains behavioral intentions if it leads to a reduction in the perceived immorality of the action. Furthermore, the study reveals significant differences across personal values. Left-leaning individuals tend to rationalize less and decouple more when they perceive that the magnitude of the transgression as egregious. Interestingly, consumers who are highly identified with the brand are less affected by the transgression and tend to be more supportive toward the brand by engaging in rationalization mechanisms.</description><subject>Avoidance behavior</subject><subject>Brand identification</subject><subject>Brands</subject><subject>Business and Management</subject><subject>Business Ethics</subject><subject>Consumer behavior</subject><subject>Consumers</subject><subject>Education</subject><subject>Ethics</subject><subject>Individual differences</subject><subject>Management</subject><subject>Moral judgment</subject><subject>Morality</subject><subject>Multinational corporations</subject><subject>Original Paper</subject><subject>Philosophy</subject><subject>Political ideologies</subject><subject>Purchase intention</subject><subject>Quality of Life Research</subject><subject>Rationalization</subject><subject>Tax 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Influence of Organizations’ Tax Avoidance Practices on Consumers’ Behavior: The Role of Moral Reasoning Strategies, Political Ideology, and Brand Identification</title><author>Matute, Jorge ; Sánchez-Torelló, José Luis ; Palau-Saumell, Ramon</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-c352t-d6b90eb460cba354b020ac521c8e2e1d21cdd8c7f0b320369604a54a971ca0493</frbrgroupid><rsrctype>articles</rsrctype><prefilter>articles</prefilter><language>eng</language><creationdate>2021</creationdate><topic>Avoidance behavior</topic><topic>Brand identification</topic><topic>Brands</topic><topic>Business and Management</topic><topic>Business Ethics</topic><topic>Consumer behavior</topic><topic>Consumers</topic><topic>Education</topic><topic>Ethics</topic><topic>Individual differences</topic><topic>Management</topic><topic>Moral judgment</topic><topic>Morality</topic><topic>Multinational corporations</topic><topic>Original 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companies involved in ethical transgressions. 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subjects | Avoidance behavior Brand identification Brands Business and Management Business Ethics Consumer behavior Consumers Education Ethics Individual differences Management Moral judgment Morality Multinational corporations Original Paper Philosophy Political ideologies Purchase intention Quality of Life Research Rationalization Tax avoidance Taxation Transgression Values |
title | The Influence of Organizations’ Tax Avoidance Practices on Consumers’ Behavior: The Role of Moral Reasoning Strategies, Political Ideology, and Brand Identification |
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