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Pun, K.F
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Search Results - Pun, K.F
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Pun, K.F
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Exploring soft versus hard factors for TQM implementation in small and medium-sized enterprises
by
Lewis, W.G
,
Pun, K.F
,
Lalla, T.R.M
Published in
International journal of productivity and performance management
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A QFD hoshin approach for service quality deployment: a case study
by
Pun, K.F.
,
Chin, K.S.
,
Lau, Henry
Published in
Managing service quality
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Assimilation of a strategic information system to gain competitiveness: a neutral format approach
by
Lau, Henry C.W.
,
Pun, K.F.
Published in
Logistics information management
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International Journal Of Productivity And Performance Management
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Logistics Information Management
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Managing Service Quality
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Competitive Advantage
Quality Management
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Emerald Journals
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Emerald Management 120
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