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  1. 1
    Value stream management for the lean office : eight steps to planning, mapping, and sustaining lean improvements in administrative areas / Don Tapping and Tom Shuker.
    by Tapping, Don
    Published 2003
    Other Authors: '; “...Shuker, Tom...”
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  2. 2
    Value stream management : eight steps to planning, mapping, and sustaining lean improvements / Dan Tapping, Tom Luyster, and Tom Shuker.
    by Tapping, Dan
    Published 2002
    Other Authors: '; “...Shuker, Tom...”
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