Search Results - Horovitz, Jacques

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    Total customer satisfaction : lessons from 50 companies with top quality customer service / Jacques Horovitz, Michele Jurgens-Panak.

    Total customer satisfaction : lessons from 50 companies with top quality customer service / Jacques Horovitz, Michele Jurgens-Panak. by Horovitz, Jacques

    Published 1992
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  2. 2
    Top management control in Europe / (by) Jacques Henri Horovitz.

    Top management control in Europe / (by) Jacques Henri Horovitz. by Horovitz, Jacques

    Published 1980
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