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Berry, Leonard L.
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Berry, Leonard L.
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Berry, Leonard L.
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1
Marketing for bankers / by Leonard L. Berry and James H. Donnelly.
by
Berry
,
Leonard
L
.
Published 1975
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2
On great service : a framework for action / Leonard L. Berry.
by
Berry
,
Leonard
L
.
Published 1995
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3
Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry.
by
Berry
,
Leonard
L
., 1942-
Published 1999
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4
Marketing for the bank executive / edited by Leonard L. Berry, L.A. Capaldini.
Published 1975
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5
Banking tomorrow : managing markets through planning / (by) Thomas W. Thompson, Leonard L. Berry, Philip H. Davidson.
by
Thompson, Thomas William, 1934-
Published 1978
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Related Subjects
Case studies
Management
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Bank management
Bank marketing
Customer service
Customer services
Quality control
Service industries
Total quality management
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